Legal

Terms of Service

Effective 21 July 2026 · Last updated 21 July 2026

These Terms of Service (“Terms”) are a binding agreement between you and Sansa Technologies, Inc. (“Sansa”, “we”, “us”) and govern your use of Otto (“the App”), an AI assistant that helps you analyze, plan, and manage advertising campaigns on Meta (Facebook/Instagram). By creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. Eligibility

You must be at least 18 years old and able to form a binding contract. If you use the App on behalf of a business, you represent that you are authorized to bind that business to these Terms, and “you” includes that business.

2. What Otto is

Otto is a tool that reads your business information and advertising data, drafts ad creative and campaigns, and proposes changes for you to review. Otto is not an advertising agency, financial adviser, or a substitute for professional judgment, and it is not affiliated with, endorsed by, or sponsored by Meta. Your use of Meta’s platform remains governed by Meta’s own terms and policies.

3. Your account

You are responsible for keeping your login credentials secure and for all activity under your account. Tell us promptly at jani@sansatech.com if you suspect unauthorized use.

4. Connecting your Meta account & your authority

To use the advertising features you connect a Meta Business / advertising account. You represent that you are authorized to connect that account and to grant Otto access to it. You authorize Otto to read your advertising data and, only after your explicit approval, to submit the changes you approve to Meta on your behalf. You can revoke access at any time by disconnecting in the App or from your Meta Business settings.

5. Approvals, spending, and your responsibility

You are in control. Every money-affecting action (launching a campaign, changing a budget, resuming delivery) requires your explicit approval and is bounded by a spend cap you set.
You own the spend. All amounts charged by Meta for your campaigns are your responsibility. Otto is not a payment processor and does not control Meta’s billing.
You remain the advertiser. You are responsible for ensuring your campaigns, targeting, and creative comply with Meta’s advertising policies and applicable law.

6. Acceptable use

You agree not to:

use the App for anything unlawful, deceptive, or that violates Meta’s policies or a third party’s rights;
advertise prohibited or restricted products/services in violation of applicable law or platform rules;
attempt to reverse engineer, disrupt, or gain unauthorized access to the App or its systems;
use the App to build a competing product, or resell it, without our written permission.

7. AI-generated content

Otto uses AI to generate ad copy, images, and videos. AI output can be inaccurate, generic, or unsuitable, and you are responsible for reviewing all content before it is published. We make no guarantee about advertising performance or results.

8. Fees

During the testing/early-access period the App may be provided free of charge or on terms separately agreed with you. We may introduce fees in the future with notice. You are responsible for any taxes on amounts you pay us. This is separate from what you pay Meta for ad delivery (see Section 5).

9. Third-party services

The App relies on third-party services — including Meta, Supabase, Railway, OpenAI, fal.ai, Firecrawl, and Resend — each governed by its own terms. We are not responsible for third-party services, and your use of them may be subject to their agreements. See our Privacy Policy for how data is handled.

10. Intellectual property

We own the App and all related software, and we retain all rights not expressly granted to you. You retain ownership of the business information, creative, and data you provide, and you grant us a limited license to process it solely to operate and improve the App and provide the features you request.

11. Disclaimers

The App is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the App will be uninterrupted or error-free, or that any campaign will achieve any particular result.

12. Limitation of liability

To the fullest extent permitted by law, Sansa will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or ad spend. Our total liability for all claims relating to the App will not exceed the greater of (a) the amount you paid us in the 12 months before the claim or (b) one hundred U.S. dollars ($100).

13. Indemnification

You will indemnify and hold harmless Sansa from claims, damages, and expenses arising out of your use of the App, your advertising, or your violation of these Terms or applicable law.

14. Termination

You may stop using the App and delete your account at any time. We may suspend or terminate access if you violate these Terms or to protect the App or its users. On termination, your right to use the App ends; Sections that by their nature should survive (e.g., 10–13) will survive.

15. Governing law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. To the extent any dispute is heard in court, you and Sansa consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware.

16. Changes to these Terms

We may update these Terms as the App evolves. Material changes will be reflected by updating the “Last updated” date above and, where appropriate, by notice within the App. Continued use after a change means you accept the updated Terms.

17. Contact

Sansa Technologies, Inc. — 800 North State Street, Suite 304, Dover, DE 19901, USA.
Questions: jani@sansatech.com.